Nadodigal Travel Planners (referred to as "we," "us," or "our") is committed to protecting the privacy of its users and maintaining the confidentiality of the information you provide. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services through various channels, including our website, mobile app, customer service centers, or any other platform (collectively referred to as "Sales Channels").
This Privacy Policy applies to all individuals ("User" or "you") who access, inquire, or make bookings through Nadodigal Travel Planners’ services. By using our Sales Channels, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.
Types of Information We Collect
1. Personal Information
v We collect personal information that you provide during registration or when making a booking, such as your name, email address, contact number, gender, nationality, date of birth, and payment details (credit/debit card information).
v Additional details like passport information, travel preferences, dietary requirements, or special accommodation needs may be collected to tailor services to your requirements.
2. Device and Technical Information
v We automatically collect data such as your IP address, device type, operating system, browser type, and interaction data when you visit our website or app.
v This information helps us enhance user experience, personalize services, and improve our platform's performance.
3. Cookies and Similar Technologies
v We use cookies, web beacons, and similar technologies to track your preferences, understand site usage, and deliver customized content.
v Cookies help us remember your login details, recognize you upon your return, and provide a seamless experience. You may manage or disable cookies through your browser settings, but doing so might affect your access to certain features.
How We Use Your Information
Nadodigal Travel Planners uses your personal information to:
v Process Bookings: Facilitate reservations, confirmations, cancellations, and communications related to your bookings.
v Enhance User Experience: Customize your interactions on our platforms by tailoring content, services, and offers based on your preferences.
v Communication: Send transaction alerts, booking updates, promotional messages, and travel-related notifications via email, SMS, or instant messaging services.
v Customer Support: Assist with inquiries, troubleshoot issues, and provide the best possible service.
v Compliance and Legal Obligations: Fulfil regulatory requirements and prevent fraudulent activities.
Sharing of Information
We may share your personal information in the following circumstances:
v With Service Providers: Data may be shared with hotels, airlines, travel partners, and other service providers to fulfil your travel bookings and offer a seamless experience.
v Business Partners: Information may be shared with business partners for co-branded services, joint promotions, or special offers. These partners are required to adhere to privacy standards that align with ours.
v Legal Compliance: We may disclose data when required by law, court orders, or to safeguard the rights, security, and property of Nadodigal Travel Planners, its users, or the public.
v Aggregated Data: Non-identifiable aggregate data may be used for analytics and research or shared with third-party partners for marketing or promotional purposes.
Data Security and Retention
v Data Protection Measures: We implement robust security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, misuse, or alteration.
v Data Retention: Your personal information is retained only as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, or resolve disputes. When no longer required, the data is securely deleted or anonymized.
Your Rights and Choices
v Access and Update: You can access or modify your personal information at any time through your account on our website or app.
v Withdraw Consent: If you wish to withdraw your consent for data processing, you can do so by contacting us at [policy@nadodigal.com]. Please note that this may affect our ability to provide certain services.
v Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the messages or updating your account settings.
Third-Party Links and Websites
Our Sales Channels may include links to third-party websites that operate independently of Nadodigal Travel Planners. We are not responsible for the content or privacy practices of these external sites, and we encourage you to review their privacy policies.
International Data Transfers
If you access our services from outside India, please note that your information may be transferred and processed in India or other jurisdictions where our service providers operate. By using our services, you consent to such data transfers, which may have different data protection laws than those in your home country.
Privacy Policy Updates
Nadodigal Travel Planners reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant updates through our website or direct communication. Continued use of our services after any such changes constitutes your acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us at [policy@nadodigal.com].